Terms of service


Boscents Terms of Service


Overview

 

 

Welcome to Boscents! “We”, “us”, and “our” refer to Boscents. We offer a curated online shopping experience featuring fine fragrances and oils (the “Services”) via this website, powered by Shopify. These Terms of Service (these “Terms”)—along with our Privacy Policy—govern how you use the Services. By interacting with our site, you agree to these Terms. If you don’t, please do not continue.


Section 1 – Access & Your Account

You confirm you’re of legal age and that any info you provide (email, payment, shipping details) is accurate. You’re responsible for keeping your account secure—sharing or transferring it isn’t allowed.


Section 2 – Our Products

We strive for accuracy in how products look online, but screen representations may vary. We may update product details or discontinue items without notice. We’re a small, handcrafted business—quantities and availability may be limited.


Section 3 – Orders

Placing an order is an offer—we’ll confirm acceptance via email if we can fulfill it. We reserve the right not to accept or cancel orders. Purchased items are for personal use unless otherwise agreed.


Section 4 – Pricing & Billing

Prices and promos may change without notice. You’ll be charged based on the price shown when your order is placed (inclusive of shipping, where applicable). Payment must be accurate and up to date—via Yoco at this time.


Section 5 – Shipping & Delivery

We’re not liable for courier delays or other disruptions beyond our control. As soon as your order leaves our hands, risk passes to you.


Section 6 – Return & Defect Policy

South African law (CPA) does not grant a general return right for change of mind—but does allow returns for faulty, unsafe, or misrepresented goods. If your purchase is damaged, defective, or not as described, please contact us within 10 business days of receipt and we’ll arrange a replacement, repair, or refund—at no extra cost to you  . Refunds and repairs are offered in good faith and per regulations.


Section 7 – Intellectual Property

Everything on this site—text, images, designs—is owned by Boscents (or Shopify) and protected by law. Use beyond personal browsing requires written permission.


Section 8 – Third-Party Tools & Links

We may offer third-party tools or links in the future. We don’t manage or own those and aren’t liable for anything you do there.


Section 9 – Shopify Relationship

Shopify powers our store—but sales are between you and Boscents. Shopify isn’t liable for your experience or loss.


Section 10 – Privacy

Your personal data falls under our Privacy Policy and Shopify’s. You consent to how it’s handled.


Section 11 – Feedback

If you submit feedback, you’re allowing us to use it freely—message, reshape, repost, without owing you compensation—worldwide, forever. You confirm it’s yours to share.


Section 12 – Errors or Omissions

Mistakes happen. We may correct pricing or other details and cancel orders if something is wrong, with notice.


Section 13 – Code of Conduct

Use our site respectfully and legally. No hacking, spamming, malware, impersonation, scraping, or abusive behavior. Break the rules and we may suspend or ban access.


Section 14 – Termination

We may stop or suspend service anytime. Sections about IP, liability, survivor clauses, and governing law still apply.


Section 15 – No Warranties

Our site and products are provided “as is.” We can’t promise everything will be uninterrupted or perfect.


Section 16 – Limitation of Liability

We’re not liable for indirect damages like lost profits or data—even if you’ve told us it might happen.


Section 17 – Indemnity

You’ll cover Boscents if you use the site improperly or break these Terms—remember to let us lead on settling any claims.


Section 18–19 – Legal Basics

If any clause is invalid, the rest still stands. These Terms are the full agreement—no hidden side deals.


Section 20 – Assignment

You can’t pass your rights or obligations to someone else. We may pass ours on but you’ll be informed.


Section 21 – Governing Law

These Terms are governed by South Africa law, and disputes are handled in the local courts.


Section 22–23 – Headings & Updates

Headings are just for ease. We can update these Terms and will link the latest version here. Your continued use means you accept them.


Section 24 – Contact

Questions? Drop a note anytime: bo.1311scents@gmail.com